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Chapter 06- Conflict & Leadership Style

Multiple Choice Questions- Chapter 06- Conflict & Leadership Style

1) Which of the following is the best definition of team culture?
A.an ability to work independently with minimal collaboration
B.a shared set of values, norms, roles, responsibilities, and goals
C.a healthy sense of competition meant to weed out bad ideas
D.the presence of a strong and vocal leader whom all other team members follow
E.a lack of conflict or disagreement   

2) Extraverts are more likely to express their opinions in virtual teams than they are in traditional teams.

 a) True

 b) False

3) A common downside to compromising as a conflict management strategy is that
A.neither side receives anything of value.
B.it takes the most amount of time and effort.
C.it creates winners and losers.
D.it leaves important issues unresolved.           
E.nobody gets exactly what he or she wants.

4) Laissez-faire leaders care less about their employees than leaders with different leadership styles.

 a) True

 b) False

5) Heather is a team leader, and she likes to seek the input of all of her team members before reaching a decision. Heather’s leadership style can be described as
A.laissez-faire.
B.idiosyncratic.
C.autocratic.
D.democratic.           
E.automatic.

6) A person in a collectivistic society is more likely than a person in an individualistic society to view accommodation as a valid conflict management strategy.

 a) True

b) False

7) Most companies seek to have the same leadership style across all of their team leaders.

a) True

b) False

8) Evan’s team has worked together for several years, and he trusts them to make their own decisions with minimal oversight or feedback. Evan’s leadership style can be described as
A.automatic.
B.idiosyncratic.
C.autocratic.           
D.democratic.
E.laissez-faire.

9) Groupthink is most likely to occur under democratic leadership.

 a) True

 b) False

10) In a best-case scenario, it takes approximately __________ for a team to reach the top level of performance.
A.4–5 months
B.6–7 months
C.1–2 years
D.2–3 weeks
E.3–5 days   

11) A work plan usually defines team members’ roles, goals, and accountabilities.

 a) True

 b) False

12) According to a recent survey of business professionals, the most frustrating aspect of being on a team is
A.ineffective use of meeting time.
B.a lack of free time.           
C.having to share an assignment.
D.not being the team leader.
E.unrealistic timelines and budgets.

13) Serena is a team leader at a major law firm. However, most of her team members have the same level of experience as she does and are capable of working with minimal oversight. In this scenario, Serena should adopt a(n) ______ leadership style.
A.automatic
B.autocratic           
C.laissez-faire
D.democratic
E.idiosyncratic

14) After reaching an important decision, teams should meet a second time to make sure they do not have second thoughts.

 a) True

 b) False

15) Studies have shown that teams that are more alike than they are different yield better business returns.

 a) True

 b) False

16) Which of the following has been identified as the biggest barrier to team effectiveness?
A.lack of trust
B.low morale
C.low productivity
D.poor communication           
E.unclear goals

17) Caris is friendly, outgoing, and unafraid to speak her mind, making her a natural team leader. Caris exhibits the characteristics of a(n)
A.accommodator.           
B.extravert.
C.introvert.
D.avoider.
E.compromiser

18) Conflict can be productive for teams.

 a) True

 b) False

19) The strategy for engaging in conflict that represents a high concern for one’s own needs and a low concern for the needs of others is the __________ style.
A.collaborating
B.compromising
C.accommodating           
D.competing
E.avoiding

20) Extraverts tend to make the best leaders.

 a) True

 b) False

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